Six Sigma Techniques
- In any business, some projects are more important than others. Part of good management, according to Motorola, is being able to identify high-impact projects and ensure your personnel have the resources they need. This can be tricky; sometimes, the project you think will be vital turns out not to be. To adhere to Six Sigma ideals, it is probably a good idea to identify possible teams that can be deployed in the event they are needed.
- Six Sigma refers to the number of acceptable defects that result from any process. (Unfortunately, that number will never reach zero.) Quality control should then be the result of a streamlined production process. To accomplish this, ensure that all team members know their roles and have the tools necessary to do their job properly.
- Information is important, as the feedback you receive from employees and customers will allow you to fine-tune your process. Put your business through a review that iSixSigma calls DMAIC. These letters are a way to remember the review steps: Define, Measure, Analyze, Improve and Control. Accomplishing each of these steps usually results in greater efficiency.
- In the Six Sigma philosophy, according to General Electric, a defect is an instance in which the company fails to deliver what the customer wants. This emphasizes the position of the customer in Six Sigma. While the methods will vary depending upon your business, you should have a method by which you are able to assess customer satisfaction.
- When you graduate from college, you get a diploma. After you complete Six Sigma training, you receive either black or green belt certification, just like when you prove your skill in a martial art. One way to enhance the effectiveness of your company's Six Sigma process is to pair a green belt with a black belt; this allows the higher-ranked business person to mentor the lower-ranked one.
