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How to Enter Money From a Collection Agency in Quickbooks

    • 1). Launch Quickbooks Pro. Click "Customers" on the main menu bar. Select "Receive Payments" from the drop-down menu.

    • 2). Enter the customer's name and job in the top half of the window. If the payment is for a particular job on your "Customers & Jobs" list, click the "Received From" drop-down list and choose the customer's name. If the collections agency set up a payment plan with a customer, you can set up the invoice to automatically apply credits by selecting the "Automatically Apply Credits" checkbox and clicking "OK."

    • 3). Add "collections account" to the Memo section of the invoice. Next to "Check Number," add the customer's collections account number as a reference.

    • 4). Choose the bank account into which you want to deposit this payment and click "Save & Close." The updated collections income will appear on the invoice.

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