How to Get Out of a Direct Buy Agreement
- 1). Notify the DirectBuy franchise owner by certified mail within three days of signing a contract that you wish to cancel the contract if the state in which you live offers the 72-hour "cooling-off" period as provided under Consumer Protection Laws. Request the return of the money that you paid at the time you agreed to the contract, including the tax that you were required to pay.
- 2). Simultaneously notify the state Bureau of Consumer Protection, usually under the state's office of Attorney General. Some states, such as California, have Consumer Protection offices as part of the county District Attorney.
- 3). Follow up with a phone call within a week to verify receipt of the certified letter and inform the company that no further payments will be forthcoming, including the cancellation fee. If the contract is canceled under the Consumer Protection Laws of your state, so too are any provisions in the contract. Inquire to how quickly you can expect a refund and ask that the assurance of a refund be put in writing.
- 4). Request in writing verification of the cancellation and acknowledgment that no further fees will be assessed, including the cancellation fee.