Troubleshooting

• 1). Reboot your system first to see if that resolves the problem.
  
  
• 2). Explore other reasons why your print to PDF function is failing. Check whether access to your free trail of PDF conversion software has expired. Purchase a full-access version of the program to correct this problem.
  
  
• 3). Uninstall the PDF print driver as another attempt to resolve the issue. Re-install the PDF printer driver, reboot and try again.
  
  
• 4). Deduce that the software itself is corrupt or incompatible with your computer system once you rule out other possibilities. Proceed to another method for converting your files to PDF.
  
  

Alternative Methods for Converting to PDF

• 1). Install the full version of Adobe Acrobat Professional (make sure all other programs are closed). Open your document. Click "Create PDF" on the main menu to convert to PDF format. Open the Acrobat program directly to bypass the print to PDF function. Click "File," select "Create PDF" and then click "From File" to perform the conversion.
  
  
• 2). Download Nitro PDF Professional as another option to convert to PDF. Select the file you wish to convert and add it to the "Nitro" icon on your desktop. Right click the file name and select "Convert to PDF" or click "Create PDF" in the Nitro software main menu.
  
  
• 3). Upload the file to the Adobe Create PDF online tool. Perform the first few conversions for free, then pay a fee to use it thereafter. Add the file to the online upload tool, which performs the conversion. Receive the PDF file in your browser or via email.