- 1). Restart the computer.
- 2). Tap "F8" constantly as the computer reboots. Select "Safe Mode" from the list and press "Enter."
- 3). Click "Administrator."
- 4). Click "Start," "Run," type "control userpasswords2" and press "Enter."
- 5). Click the account whose password is to be retrieved and press "Reset Password." Input a new password for the account.
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