Turn Off System Restore

• 1). Click on the "Start" menu and then right-click on "Computer" and select "Properties." The System Properties window opens.
  
  
• 2). Click "System Protection" in the left pane of the System Properties window.
  
  
• 3). Click on the "Windows System" drive listed under "Available Drives" and then click on "Configure." Generally, the Windows System drive is the "(C:)" drive.
  
  
• 4). Check the box next to "Turn off system protection" and then click on "OK."
  
  

Restart Your Computer in Safe Mode

• 1). Restart your computer.
  
  
• 2). Press F8 continuously while your computer is booting up.
  
  
• 3). Select "Safe Mode" from the list of advanced boot options.
  
  

Run Your Antivirus Program

• 1). Open your antivirus program. If you do not have an antivirus program, consider purchasing an antivirus program or downloading a free antivirus program, such as AVG or Bit Defender.
  
  
• 2). Update your antivirus program. Having an up-to-date antivirus program is necessary to detect and delete the newest computer viruses. If you do not know how to update your antivirus program, consult the manufacturer's homepage.
  
  
• 3). Run a full scan of your computer using your antivirus program. Most antivirus programs give you the option of running a full scan or a quick scan. A full scan may take several hours, but it will scan your entire computer for viruses as opposed to just the areas where viruses are most commonly found.
  
  
• 4). Restart your computer.