- 1). Restart your Zune and your PC.
- 2). Update your Zune software by opening your Zune digital media player and clicking "Settings" > "Software" > "General" > "Check for Updates."
- 3). Connect your Zune MP3 player to your PC, via its USB connector cable.
- 4). Click "Start" and then right-click "My Computer." Click "Properties" > "Hardware" > "Device Manager."
- 5). Right-click the little computer icon located in the top left-hand corner of the window. Click "Scan for Hardware Changes."
- 6). Right-click the "Zune" icon and then click "Properties" > "Driver" > "Update Driver."
- 7). Click "Browse My Computer for Driver Software." Click "Browse" and then look under for the folder named "Program Files\Zune\Drivers" and click "OK" once you've found it. Click "Next."
- 8). Click "Install" to install your Zune driver. Wait for the process to be completed, and then exit all the windows. Your computer should now recognize your Zune.
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