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How to Open Unsupported Files

    • 1). Visit a conversion website such as Free File Convert or Convert Files (see Resources).

    • 2). Click on the "Browse" button on the site. A pop-up window appears. Double-click on the unsupported file that you currently cannot open.

    • 3). Click on "Output Format." Choose a format that will be supported, based on what type of file it is. For example, if you have a "PDF" file, this is a document. A more common document type is DOC. A more supported music type is MP3, and AVI is one that may work better for video.

    • 4). Click on the "Convert" button. Wait for the site to load. A link will appear. Click on it to download your new, more supported, file.

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